International Information Systems Security Certification
Consortium

International Information Systems Security Certification Consortium, Inc. (ISC)² is the global not-for-profit leader in educating and certifying information security professionals throughout their careers. The organization provides Gold Standard credentials to a membership of nearly 90,000 certified industry professionals in more than 135 countries through instructor-led training, live online training and one- and two-day educational seminars.

Challenge

To deliver course materials to more than 135 countries, (ISC)² was printing a 6-12 month supply of course books, and then shipping and storing the materials in four locations around the world. This print and inventory model required a large up-front financial investment and decreased the profitability of its courses. Additionally, maintaining inventory in multiple locations made it more difficult to track and measure costs.

Solution

Recognizing these challenges, (ISC)² reached out to potential third-party solution providers. Omnipress performed an evaluation of the organization’s complete print and fulfillment process. Together, they were able to help (ISC)² quantify the true cost of printing and shipping their materials and develop a print and fulfillment model that balanced cost-per-piece with appropriate inventory levels. Omnipress was able to migrate (ISC)² to a print-on-demand solution that eliminated the need to print, ship and store materials in multiple locations around the globe.

Results

By switching to a print-on-demand model through Omnipress, (ISC)² reduced the cost of shipping materials for their instructor-led courses by 60% while at the same time increasing cash flow. The organization now pays a monthly cost based on known receivables rather than investing up-front in a year’s worth of material.

“Working with Omnipress is more than hiring a print company. They are a partner that cares about providing a quality product and upholds the old-world thinking of customer service.”

Dave White
Product Development Manager, (ISC)²